It is cheap, safe and...cheap compared to Fedex and such.
To give you an idea here are the rates...Ctrl + to Zoom!
INTERNATIONAL POSTAGE RATES (PRINTED MATTERS/DOCUMENTS)
Here is the direct link to go for Rates: http://philpost.gov.ph/web/customer-guide/
You can also Track the package/mail through their website tracking that can also be found on the link above.
If the web tracking doesn't work, call Philpost EMS office at these numbers:
+632 854-5257
+632 854-3580 / 853-4789
Make your tracking number handy!
72 comments:
It may be handy to us, but when you already have a package sent to you, you worry about the fees it'll cost you just by retrieving your packages. It's not a first-hand experience, YET; but a lot of customers complained about the Custom Fees, Courier Fees, and such, and shouldn't that have been handled by the sender already. I haven't had such bad luck with packages yet, and hopefully I would be able to take back what I said here... I'll keep you posted on my feedback on the PhilPost Service I experience.
@anonymous better not declare the "value" to avoid fees, you can say used xbox instead of new. it may sound cheating but well...please let me know how it goes!
i am trying to contact those phone number's.. and there is no one trying to pick up the phone to answer it. is it a legal company? seems like they are having a poor customer service.
wow very helpful thanks! in any country, UNDER declare (but still at a realistic cost range!) any value of your items coz shipment and actual cost of product will be the basis for duties and taxes. just my 2 cents based on experience :) and when sending items TO the Philippines, don't bother with boxing them, use packets if your items will fit it. Customs officer go frenzy over boxes. Boxes equal more duties and taxes! :D
is the international parcel, automatically registered?Do you have any ideas how many days will it reach Europe?
ems customer service staff is the rudest cs ive encountered really rude! well if they thinking that dey wont be diminished because people needs their service oh! get lost to those who answered queries for shipment!
hindi ko maintindihan ang tamang rate ng philpost ems pabago-pago! monthly po akong nagpapadala ng 2 boxes ng medecine ko dito sa japan. lagi namang 465 grms yun eh pero paiba-iba ang rate nila. tapos yong philpost ems staff nila lagi pang nanghihingi ng tip. pagwala kang maibigay sa sususnod magpadala ka halos d kana i-entertain.sana po baguhin nyo na systema ninyo lalo na yong philpost jan sa DASMARINAS CAVITE ang garapal manghingi ng tip.
hi there is a revised rate system now for EMS Parcel effective Jan 2011.. but too bad until now di pa nag uupdate ang website ng Philpost..how can I get the new Philpost EMS chart? where will i download?
Very bad in fact. I sent an ems from america and i have no new about it. No e-mail for custom or nything. It has been more that the days they say they will deliver. First and last time i use it.
grabe ang graft and corruption ng pinas...!@!!!!
pati philpost post offices suck!!! they charge u beyond the price kapag hindi mo alam ang presyo!!! hanggang ngayon wala pa din updated EMS rates ang philpost
I HAVE SENT A PACKAGE GOING TO HAWAII LAST APRIL 6, 2011 AND IT'S STILL DOESN'T REACH TO THE RECIPIENT. I WENT TO THE POST OFFICE TO MAKE A FOLLOW UP AND IT WAS RELEASE LAST APRIL 16. NOW I DON'T KNOW WHERE MY PACKAGE IS. IT'S OVER A MONTH SINCE I SENT IT
Pati ung TRACK hindi nagana...naglagay ng TRACK wala namang silbi...
hello po mga taga post, isang buwan na po yong package ko til now wala pa rin..ganyan ba ang post kadali sa international parcel..ang galing nyo nman... ayusin nyo po trabaho nyo...baka po pagdating ng gamit ko luma na yun...
have some problem with Philpost also..my bf sent me parcel last May 3 this year lang po...until now wala pa rin..hahay...ayusin nyo yung mission nyo mura, mabilis at safe pa dw..:D baliktad kasi eh...i make action on this if i cant receive it until end of this month.....:(
http://philpost.gov.ph/web/international_postage_rates.pdf
nagpadala ako ng parcel to california nung july 13, hanggang ngayon hindi pa rin narereceive ng pinadalhan ko nung nagcheck ako sa post office nung 16 pa daw lumabas ng pinas at nasa Taiwan daw. ano raw? eh ang sabi sa akin 5 days lang darating na.
nagpadala ako package sa japan nkarating sya after a week pero open na at nawala ang 2 wallet na pinabili sa aken... hayyy buhay safe daw ohh this was happen last week lang 07,19,11
nagpadala ako ng package to beijing, china 3rd week of May. I just received a message that hindi pa daw dumarating. How efficient is that?
im expecting a package from korea..
ang sabi sa EMS site ng korea nandito na sa pinas nung july 21.. until now hindi pa din na dumadating sa bahay.. i tried calling those number pero ang sabi not accessible.. tsk..
i just sent out a small box to california it's 300g and it cost me P1042. sabi dito sa rates P942 i wonder what's P100's for or maybe it's the new rate. I'm praying my boyfriend will get it on time like I was told 7days shipping. im not sure if its business days or calendars days. im gonna update you whatever happens. i hope something good.
I have read all the comments above and I realized that I shouldn't avail the Philpost EMS services anymore. It might just upset me because I'm planning to send a small package to my friend in South Korea. I might as well send it thru Fedex or LBC. I don't mind if it's a bit expensive. What's important is that my package is safe and guaranteed to arrive on time.
dont expect it to get there...
its already been stolen AND SOLD....
SORRY
So far i've been ordering stuff from HK and have just been under-declaring it to throw off the customs, i have been receiving my packages promptly, sure beats sending it through regular mail wherein it takes practically three to four months to arrive then they charge you so much for customs and duties, it would have been better to have had it sent by FEDEX or UPS and you wouldnt have to wait 3-4 months for it to arrive. In fact, because it took that long, i thought it was stolen, i almost requested for a refund from the seller in the US.
Oh well, the postal system here in the Philippines sucks so much, it's really worth paying an extra premium to have your items shipped by another courier service.
nagpadala kmi ng small package ang dumating sa recepient eh plastic na lng wala na yung laman.sorry for the word "ninakaw". sa robinson's ermita branch kmi nagpadala.
hopeless ang philpost sa pinas I've send the important documents thru EMS they said just only days the consignee can receive but more than 10 days already still no any documents arrive to the consignee the freight is not really too far to the fedex or ups then I got all the contact number no nay person pick up the phone even the gosh there then I've send the e-mail to them but there e-mail are bounce back to me....So any body can reply this or please kindly forward this to PHILPOST so that they will know there service is VERY POOR....
I'm expecting a package from Taiwan, according dun sa tracking no. update. Last Oct.5 it was handed over to custom. Up to now upon checking still nasa custom pa din. Ano ba yan? Ganyan ba ka pangit ang service ng Philpost? Sana naman by this week ma receive ko na yung package na yun.
I'm also anxious about the package that was sent tuesday, it's been a week now.tried to track it and what i got is useless. grrr.im not happy
ang nkalagay sa rates pra sa isang kilo to US ay 1,259.00 ang siningil sken 1690php ang nsa resibo 1640php. so binulsa na ba nila un? tnanung ko price pag registered, 2,650 dw. anu un? dag dag isang libo pag registered? ang trabaho ko ngaun call center sa post office ng singapore, kahit pa ganu kabigat yan iisa lang presyo nyan pag registered, sa shipping lang nagkakatalo. tpos ung registered na isang kilo nagcompute compute pa sya? anu yan lokohan? ung babae pa sa san pablo post office, ems window. tulog na tulog prang baboy, ang table nya isang malaking unan ang nkalagay, ako pa gumising. sya pa mataray, menopause na ata, kc madami dw akong tanong. hndi na ko uulit sa ems na yan.
newbie ako sa ems parcel.. pag ems po ba idedeliver yong item sa bahay nyo o notice lang din?
regular ako nagpapadala sa philpost
usually thru ems or air parcel
okay naman, narereciv naman ng mga buyers ko on time. usually sa qc post office ako nagpapadala
minsan lang nagkaron ng problema ng nagpadala ako sa post office manila. pagdating sa buyer ko, kulang ng 3 items. grrr di ba. kaya never nko bumalik sa post office manila.
ask ko lang kung kailangan pa ba mag apply ng postal id para makapagpadala at makareceive thru philpost?
jopat said:
sent doc via ems. need to track my docs.nothing works.
nagantay ako sa ems pasay, 1 day akong nagaantay at pag nandun na box mo magbabayad ka pa ng pila ngayon i cehcked the status of my new package nov 9 pa daw dumating nov 26 na , wala pa din at pending for customs, pending for custom in 2 weeks? ano un? 2 weeks? at express to ha?
I got a notice from our Local Post Office in Taguig, my BF from Australia send me christmas present in a small box containing christmas card, magnetic lady bugs, 2 bandanas, picture frame with his photo and peppermint tea. the custom representative is asking me to pay PhP 1643.00, he computed it from the declared amount value including the postage stamp paid by my boyfriend. Sabi ng Customs Representative na si BIENVENIDO A. DATINGALING JR, kapag hindi na-claim within 30 days isasama na daw sa items for auction sale! Is it declared by the law? malapit nakong maghuramentado.
Bwisit ang philpost service talga.... Grabe ngpadala kmi ng docs from batangas to uk. It has been 3 weeks pero hnd p rin narecieve ng recipient. The service is express mail. Haleer, musta nmn kau, anong bulok ng service nio. Walang kwenta, kasumpa sumpa. Kailan b kau mgbabago. Dapat baguhin nio serbisyo nio.
Buti nalang I've read all the comments here before trying it's IEMS...
PINAKAWALANG KWENTANG GOVERMENT SECTOR! PHILPOST! AT NAKAKAHIYA!
wow putakte kung alam ko lang na ganito to di na sana ako nagpadala tru post office bwesit..nagsend ako ng box from abu dhabi january 3 pa EMS dumating sa pinas 6 pa.pero hanggang ngayon di pa dumating sa pamilya ko.tinawagan nga pamilya ko ang EMS central office ang sabi na dispatched na daw to tacloban tapos pinatawag uli para ibigay ug dispatched number at tatawag sa tacloban eh di na ma-access yong number nung tatawag na uli family ko ano yon??????eh may laptop pa yon eh di ano yon THANK YOU NA LANG!!!!OH BAKA DADATING DIN YONG BOX SAMEN NA WALANG LAMAN...NAMAN HALOS MAMATAY NA MGA TAO SA IBANG BANSA PARA KUMITA AT MAPASAYA MAN LANG PAMILYA TAPOS BABABOYIN PA.PUTANG INA NYO AYUSIN NYO BUHAY NYO DI NYO YAN MADADALA SA IMPYERNO O SA LANGIT PAG DON KAYO NAPUNTA.AYOSIN NYO SERBISYO NYO.ANG PRESIDENTE NAMAN DI NILA BINBIGYAN NG PANSIN ANG POSTAL SERVICES NG PILIPINAS PORKET POST OFFICE LANG YAN KUMIKITA DIN SILA JAN AH NABUBULSA DIN NILA AYUSIN NYO NGA!
I sent a box to UK via Philpost..it arrived safely in less than 2 weeks..although I would advice people here to NOT use Philpost when sending packages from overseas..They do VERY POORLY. If you are located overseas and would want to send boxes/packages to the Philippines, just use LBC/DHL/Fedex or any other courier services. Most Philpost employees are somehow attracted to the balikbayan boxes/parcels and would want to nick them..just my opinion ;)
nagpadala ako ng documnent para sa anak ko na nasa qatar,dis march 8,sana naman makarating sa takdang petsa na sinabi saken dun sa meralco post office ortigas ext.by EMS kasi important po un.kasi nagpadala saken din ung anak ko by EMS di 3 days lang pero bakit sa pinadala ko ay aabutin ng 7 days 970.00 pesos binayaran ko,di pa rin nagbabago ang mga ahensiya ng govt. natin
3 mailed letters nga galing sa bf ko sa australia di na nakarating sa akin box pa kaya na may laman.. grrrr
I am Jean from Guam. My sister sent me a package on March 29, 2012 till now I haven't recieve the package. Philpost website is not useful. We can't even track our package/mail. Phone numbers doesn't even work. I'm seriously getting fed up about it. It's been too long!
nagpadala ako ng important document papuntang canada last MAY 11 hanggang ngaun wala pa rin akala ko 3-5days kaya thru EMS ang pinili ko kasi importante un,sana makarating agad kc sobrang importante un.
I ordered a magazine from Japan tapos nung June 19 lang na-shipped from Tokyo then nung June 20, na-arrived sa Manila BUT dapat, by June 21 or 22, makukuha ko.... WTF, as of today, June 23.... nasa RETENTION status na...
anu un? kinukurakot b ung order ko? BAKLA TALAGA ANG PRESIDENTE DITO KAYA WALANG PAKIALAM~!
Guys! You have to wait a note card from them. HIndi ma claim yun if hindi kayo makakreceive ng note card from them...I went to they're office sa Pasay and sobrang dame ng tao, from 11 pm to 5 pm ako nakpila dun. Grabe pa ang kurakot nila dyan mukang ng huhula lang ng tax na ichacharge sa inyo. And lahat ng possible contact number nila ay hindi gumagana. Sobrang tanga mga tao dyan! Lalo na ung officer na mataba dyan na mikikipg away pa sayo pg ng reklamo ka sa singil nila ng tax, mas mahal pa yung tax sa actual order nyo! Sobrang Useless mg reklamo sa office nila dahil walang aksyon! AS you can see libo libo na ang ng rereklamo but never sila ng bago. Kasi hindi to nkakarating ng maayos. Mabuti pa ang DHL or mamahaling courier, mahal nga pero door to door, on time pa. Nadala nko, ontng diff lang nmnn kaysa mabuysit ka ng ilang week kakaantay! And take note, what do you expect sa hotline numbers or customer service nila? Eh office nila sa Pasay bulok bulok, parang tambakan ng basura sa totoo lang!!!
Ganyan po Talaga ng sistema sa Pilipinas kaya walang asenso mga kurakot. dito po ako sa Australia i tried to sent to Philippines for my family almost 3 months now di prin natatanggap ng Family ko sa ngayun nasa kaso na.but di nakami umaasa pa na makukuha pa we realise na wasting time lang. ABULOY KO NALANG SA MGA TIGA PHILPOST mga patay gutom kasi cila.
The personnel of this postal corporation are all thieves, scalawags, unprofessional and could not even talk to you in english comprehensively. They are bunch of idiots.
Tnx for this thread and for all na nag post dito...buti nabasa ko to....will not use their service para makatipid lang, ok na magbayad ng mahal kesa naman mamatay sa high blood ;)
I ordered a watch from Japan. Aug 9 p pinadala ng shipper aug 11 arrived s manila. Aug 13 nasa customs as per status. Until today aug 16 ang status p din nsa customs. Ano b yun?!! Naburikik n yta.
Stupid philpost i wish your company to be burned you assholes. Bad service & their silence killing me most, Bastards! No Answers In their phones & the don't call the customer even what the fuck they are working for? Stupid heads i hope my message reach them So badly & yes they are theifs!!
i would like to ask if the letter from Japan has arrived already. i am calling these numbers, 8545257,8543580, Naku! pudpud na ang daliri ko wala pa ring sumasagot. really PHILPOST service is the WORST! bakit ba nag-eexist pa yan? sana i-dissolve na ang office nila... may emaials naman and other mailing services!
i just received my documents from my husband from America i was wondering why it is opened already when i asked them they said maybe they just checking.. for what? if there is money inserted inside? i felt cheated with my own country... i don't understand why they are doing this. and it supposed to have it 6-10 days but i just got it after 25days... what a service you have. that's why some other people think filipinos are MUKHANG PERA!
Putcha pati ako. sabi 5-7days daw nandun na sa south korea pinadala ko til now wala pa rin. pati ung tracking number ayaw gumana... tang na ang mahal pa ng byad iba sa nkalagay sa website nila... sa susunod sa fedx or LBC na lng ako padala safe pa...
woooh! buti na lang nabasa ko ito before ko maipadala yung package ko sa Canada! kung hindi baka isa na din ako sa mga nagreklamo,.very informative indeed! ---di man napalitan yung pinost na rates nila,kahit papano may silbi 2ng comment box nila..hehehe....
only in the phils
AY NAKU! this is the name of the post master: Post Master General Josie Dela Cruz
GUYS YOU CAN CONTACT ANY OF THE NUMBER HERE AND TELL YOUR COMPLAINT:
PHILPOST
Help CenterFOR EMS:
EXPRESS MAIL SERVICE OFFICE
Central Mail Exchange Center, Philippine Postal Corporation
Domestic Road, 1300 Pasay City
Metro Manila, Philippines
T +63 2 854 3580
F +63 2 854 4621
Email: ems.cs@philpost.gov.ph
ph.ems.cs@gmail.com
emso.philpost@gmail.com
FOR AIR:
• Letter-post
• Parcel-post
MAIL PROCESSING OFFICE
Central Mail Exchange Center, Philippine Postal Corporation
Domestic Road, 1300 Pasay City
Metro Manila, Philippines
T +63 2 854 0084
F +63 2 854 4613
Email: mpo.cs@philpost.gov.ph
ph.mpo.cs@gmail.com
mpo.philpost@gmail.com
FOR SAL/SEA:
• Letter-post
• Parcel-post
FOREIGN SURFACE MAIL DISTRIBUTION CENTER
Philippine Postal Corporation
South Port Area, 1000 Manila City
Metro Manila, Philippines
T/F +63 2 525 7028
Email: ppc_fsmdc@yahoo.com
Requests for archived event information shall be made to the office below:
INTERNATIONAL AFFAIRS DEPARTMENT
Office of the Assistant Postmaster General for Operations
Philippine Postal Corporation
3/F Mezzanine Post Office Bldg,
Liwasang Bonifacio, 1000 Manila City
Metro Manila, Philippines
T/F +63 2 527 0067
Email: iad@philpost.gov.ph / iad.philpost@gmail.com
HERE IS THE TRACK SITE THAT WORKS:
http://www.track-trace.com/post
Last time a package was sent to me, I received it in less than 2 months when I expected it to arrive within 7-12 days. :( now I'm waiting for another package and it's been 2 weeks now :(
For the past 2 years na nagse-send and nakaka-receive ako ng package to and from Scotland, out of approx. 20 packages from my friend, 1 pa lang yung hindi nakarating sakin, heh. And everything I sent out, she received. Usual turn around time ng package namin is 1-2 weeks lang, so I'm pretty satisfied with Philpost's service. They should fix the tracking page though, seriously. :/
Another unsatisfied customer here....nareceive namin ung first box, already opened and half empty, puro brand new clothing ang laman. that is not the worst part, yung second box did not arrive at contact numbers are totally useless, and base sa mga nabasa ko dito sa mga comments, its probably in the hands of thieves!
nde umaandar lahat ng telepono nila tapos hindi nila sasagutin ang mga email mo.. ngayon pano ka magrereklamo.. gago tlga mga yan!!!
december.ngkalat nnman mga kurakot ng philpost.magpapasko bka namimili ng regalo galing kay santanas.mga telepono nyo ho baka pdeng ayusin.nkakatanga at nkakaubos ng oras mga walang silbi nyong contact numbers.
Re: GUYS YOU CAN CONTACT ANY OF THE NUMBER HERE AND TELL YOUR COMPLAINT:
I have called 854-3580 and 854-4621 many times at all hours and have ALWAYS gotten either:
(1) a busy signal, or
(2) a recorded message: "The number you have called is not accessible at the moment. Please try your call again later!"
Has anyone had any luck going to the
EXPRESS MAIL SERVICE OFFICE
Central Mail Exchange Center, Philippine Postal Corporation
Domestic Road, 1300 Pasay City
Metro Manila, Philippines
and inquiring about the status of an item that seems to have disappeared after being sent?
Good day!
Ang hirap pala talaga magpadala ng package thru EMS philpost galing ibang bansa. napadala ako last dec 9 fr UAE tapos dumating sa manila last dec 13 tapos sabi na out for dispatched nong 14 pero hindi nakarating sa province namin. ang sabi ng pasay pa check sa post ofc sa province namin. ilang beses na pabalik balik yong receiver kaso wala pa dun until today nalaman na nasa manila pa daw hindi ata nakasakay sa cebu pacific. anong klaseng service sila na halos isang linggo yong delayed ng shipment fr mla to iloilo. hindi pa gumagana yong mga contact #s nila. Pati yong local post ofc sa iloilo hindi marunong tumingin sa status sa online nila kung asan na yong parcel. nakalagay naman pala na cancel yong delivery at advised the recipient for pick up e wala namang tumawag. paano cancel yong delivery e hindi pa nga nakasakay sa eroplano siguro at ang ang nakalagay sa system dispatched by DENNIS PASSION(paano ba kita ma contact pati ofc nyo d alam...ano ba yan??? asan na ngayon yong package ko na may gamot pa man yon??? pagtumawag ka i hold kaba naman ng >5mins at naririnig mo lang sa kabilang line na nagkukwentuhan sila. how bad is the service of philpost...sana naman mag improve po kayo kasi pinapasuweldo kayo ng taong bayan for supposedly good service...sana naman dumating na yong pinadala ko ang laki ng gastos ko kakatawag ng int'l...hindi na ako uulit...
I posted 2 packages for my family for xmas one they did receive but the other not, the other package has remianed in manila for 2 weeks. I'd really like to know how that happens how can a parcel remain in manila and not forwarded within 2 weeks. Seemingly post in the philippine's is carried via domestic flights, if there is no room on flight u can wait forever for ur package. Philpost is completely amature and disgusting, get ur own plane and stop thieving tax payers money i know u can afford it. Secondly charging tax for xmas gift is rediculous and awful when the price to send from the uk to philippines is already high and taxes are paid already, if i pay 20000 for xmas gift and spend 7000 on postage then get charged by philpost for collection, i think its beyond laughable when they provide no service anyway, if the package is transported to philippines by ur carrier via airports and domestic flights then not even delivered or attempted to be delivered by the postman what the f+&k are the post service doing in the philippines?
now my kids have nothing to open on xmas day, thanks a bunch philpost, get a plane and get a grip, ur supposed to post not sit on ur ass under a tree smoking marlboro.
Are there any ways to make all these complaint reach to the eyes of your President, who is looking at this country upgraded to one of the "high class" nations in the world ?? Where the hell is the package for me?? Helpline is busy 24/7 and no reply to emails ,,,, Mr. Noynoy, are you aware of this?
As of now, it's been 28 days since I order parts of my car in malaysia, I ordered last dec. 28, 2012, and the seller said that my items will come after 14 days, and yes, it's more than 14 days and I'm still waiting for my items, I always update my local philpost branch and they said that the CMEC is not releasing my items since January 2! They're all Bulls***! 0/10 service quality!
I just want to share a sad story regarding a parcel (CW446700455US) which I sent last December 2012. I am a Filipino currently working here in North Carolina, USA and I sent a flat-rate parcel to my nephew in Cebu City. The parcel left the US December 14, 2012 and was received by PhilPost International Sorting Facilities on Dec 18, 2012. It was after that when I had problem tracking the parcel. I e-mailed all PhilPost available addresses which was posted in this site only to get no clear response as to where the parcel is. I was finally able to get a word from my nephew who has been following up the item and he said that on January 4, 2013 the parcel is already on its way to Cebu City. With three weeks having passed and not yet receiving any notice about the parcel, he just decided to go to the nearest Postal office in Cebu City on 27Jan2013 only to find out that the parcel was there. His happiness to finally able to get the parcel was dampened when he opened the box only to find out that it has been opened and some items taken by "robbers" of PhilPost. The bill of lading has been crossed out to remove some item as well. Is this the kind of service that PhilPost delivers? Is this what we your kababayans here abroad deserve? To become helpless victim of crooks and undercover robbers in PhilPost? I hate to say this but I am beginning to lose hope in the Philippines that I once consider my "Lupang Hinirang".
Same problem here, my Mom sent Christmas presents to me and my kids and they never arrived. I emailed every address at the and never got a reply. Called the phone numbers with no answer. If a package disappears in the Philpost system, they offer absolutely no assistance. If a government can't handle the simple task of getting a package from point A to point B, how are the citizens supposed to believe they are competent or reliable enough to handle the much more complex roles of a government?
you know why?because its more fun in the Philippines.isa rin ako sa biktima ng philpost na yan hanggang ngaun ung item ko wla pa.
I sent a important letter to England by Philpost 2nd of May with a guaranteed 7 days delivery. 14 days later Still no delivery. after reading the comments on this site I wonder when I will get delivery.I find it impossible to track on the web site they recommend. I certainly will not use this express service again its just a big big joke.
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